| Why do I need to register? |
| The website is designed so that users will have access to material based on their profile. As the site grows, there will be content added that is only available to members of the Stargate community.
Registration also facilitates using the school store |
| What if I forget my username? |
| All you need to do is send an e-mail to web@stargateschool.org from the e-mail address you used at registration. We will send you a reply, normally within 24 hours. |
| What if I forget my password? |
At the login screen you can click the 'Forgot Password' link, and the system will send your login information to the e-mail address you provided during registration.
If you do not recieve the e-mail from the system, contact us at web@stargateschool.org, and we will generate a temporary password for you. |
| Why do I get e-mails stating that my security roles have been changed? |
Each registered user of the Stargate School website is validated by the web team to determine their affiliation with the school (i.e. current parents, perspective families, etc.) Based on this review, the user is placed in the appropriate groups, and the system sends an e-mail to the user notifying them of this fact. The user is then taken out of the 'subscribers' group, which is used for pre-validated users. |
| Why do I need to provide address information to register for the site? |
| The address information is used to verify that the user is a member of the Stargate community, as well as being used by the store to meet card issuer security requirements. This information is not available to the public. |
| What if I have a question that isn't answered here? |
Simple... Send an e-mail to the Stargate Web Team at web@stargateschool.org. We will try and get back to you within 24-48 hours.
You may even seen your question added to the FAQs section of the site. |